Do you have questions?

We have the answers here!

Appointments

What are your office hours?

Iocca Family Dentistry is open Monday - Thursday 8:00 AM - 4:00 PM

Please note that our office will be closed in observance of the following holidays:
New Year’s Day, President’s Day, Good Friday, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Friday
after Thanksgiving, Christmas

How do I schedule an appointment?

For your convenience, we offer the following methods to schedule your appointments:
• Online scheduling: To request appointment availability, please click here to fill out the form. Our
scheduling coordinator will contact you to confirm your appointment.
• Call our office at (517) 787-5210
• Email us at info@ioccafamilydentistry.com with your preferred date or day of the week and time range, and our
scheduling coordinator will contact you to confirm your appointment.

How often should I schedule regular check-ups?

The American Dental Association recommends twice-yearly exams and cleanings. Some people may need
more frequent check-ups based on their dental needs. After your first exam, we’ll be able to determine the
best frequency for your dental health.

What do I need to bring to my first appointment?

  • Completed new patient forms (click here to download)
  • Insurance card/information
  • List of current medications and medical conditions
  • X-rays taken in the last 6 months (if available)

What if I need to reschedule?

Please call our office at least 24 hours in advance of your appointment. We’ll work with you to help you find
another date that fits your schedule.

What is your cancellation policy?

We understand that unforeseen situations may arise that are out of our control. If you miss an appointment, please contact our office as soon as possible so we can reschedule.

What if I need emergency dental care?

If you have pain or an emergency situation, every attempt will be made to see you within 24 hours. 

Treatments

What services do you provide?

Iocca Family Dentistry provides general, pediatric, cosmetic and restorative dental services. Please click on our
Dental Treatments tab for more details.

What happens during my first visit?

We will conduct a thorough examination on your first visit to determine the best course of action to achieve
dental health and your goals.

We will:

  • Take full mouth x-rays to identify any current problems and to use as a baseline on future visits to
    detect early signs of problems.
  • Assess gum condition and health.
  • Examine teeth for cavities and condition of old dental restorations.
  • Perform a head and neck exam, including salivary glands and lymph nodes, for swelling or other
    abnormalities.
  • Screen for oral cancer and TMJ (jaw joint).
  • Clean and polish your teeth.

Why do I need to discuss my medical conditions with the dentist?

Many health conditions are indicated in the mouth and can affect oral health, so your medical information is
very important in diagnosing issues with your teeth, gums and mouth.

How often do fillings need to be replaced?

Fillings can last for many years, but over time they wear down, discolor, crack and sometimes fall out. Early
detection of problems with fillings can help you avoid getting cavities under the filling and causing more
serious decay. Let us know if you’re experiencing any pain. We’ll check your fillings at every visit to determine
if any need to be replaced.

Do you use composite (tooth colored) or amalgam (silver) fillings?

Composite fillings are widely preferred to amalgam today to fill new cavities and replace old fillings needing
repair. However, there are some instances when amalgam is still recommended, based on your individual
health profile. In addition, some insurance providers will not approve composite fillings in posterior teeth,
which would increase your out-of-pocket expenses.

Are x-rays necessary?

Absolutely. Dental x-rays are essential, preventative, diagnostic tools. Many oral conditions occur between
teeth or under the gums or bones, undetectable by the human eye, and may have no early signs or symptoms.
Left untreated, these conditions can create serious dental and general health problems, including loss of teeth
and heart problems. Early detection with x-rays can make treatment much less painful, faster, and less
expensive. The American Dental Association recommends getting a full series every three years.

Financial

What payment options do you offer?

Iocca Family Dentistry offers several payment options:

  • Cash, check or credit card at the time of service
  • Payment plans – For major treatments, we will work with you to develop a payment plan.
  • Insurance – For your convenience, we will submit your insurance claims.

Do you require payment at the time of the visit?

If you have insurance through one of our approved providers, only your estimated portion of the fees will be
required at the time of service.

If you do not have insurance, we will require payment at the time of service or as specified in your payment
plan.

Do you accept insurance?

Yes, we accept most major insurance plans. Please contact our office to verify your insurance is one of our
accepted providers.

Do you accept Medicare?

Yes, we are pleased to accept Medicare payments.

Do you accept CareCredit payments?

We are pleased to accept CareCredit, a medical credit card that can be used for dental health expenses. For
more information, please ask our staff or visit the website at www.CareCredit.com.

Request An Appointment Today!

At Iocca Family Dentistry, we make it convenient to plan your visit. Simply follow the link to fill out the appointment request form.